FAQ

Your Questions Answered

Are Clean Bees Products safe for my kids, pets and environment?

Clean Bees primary cleaner is made with ingredients copied from nature, that's why we call it 'The Natural'. Free from any soaps, harsh chemicals, detergents or phosphates. The FDA (Food & Drug Administration) in America has our 'The Natural' product on their GRAS (Generally Recognised as Safe).
Can you clean wool carpet?

Yes. Because of Clean Bees unique carbonating process, the low moisture content and non-use of surfactants, degreasers, soaps, detergents and sulphates in our aptly named cleaning product The NaturalⓇ, we can safely clean and care for your wool carpets.
What services does Clean Bees offer?

Clean Bees offers a wide range of cleaning services tailored to meet the diverse needs of our clients. Our services include: Commercial Cleaning: Comprehensive cleaning solutions for offices, retail spaces, restaurants, and other commercial establishments. Residential Cleaning: Thorough cleaning services for homes, apartments, condos, and other residential properties. Healthcare Clinic Cleaning: Specialized cleaning services designed to meet the stringent cleanliness standards of healthcare facilities, ensuring a safe and sanitary environment for staff and patients. Deep Cleaning: Intensive cleaning services to tackle dirt, grime, and buildup in hard-to-reach areas, leaving your space refreshed and revitalized. Routine Maintenance: Regular cleaning schedules to keep your space consistently clean and inviting, tailored to your specific needs and preferences. Eco-Friendly Cleaning: Environmentally conscious cleaning practices using eco-friendly products and techniques, promoting sustainability and reducing environmental impact. Customized Cleaning Plans: Personalized cleaning plans to address your unique requirements and preferences, ensuring satisfaction with every service. At Clean Bees, we are committed to excellence in cleanliness and customer satisfaction. Whether you need a one-time deep clean or ongoing maintenance, we have the expertise and dedication to exceed your expectations.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Google Pay: Customers can use Google Pay for fast and secure transactions. Simply link your preferred payment method to your Google account and complete your payment with ease.
Apple Pay: For Apple users, we accept Apple Pay, allowing you to make payments using your iPhone, iPad, or Mac with just a touch or a glance.

Payment Terms

Residential Services: Payment for residential cleaning services is due upon completion of the service unless otherwise agreed upon in advance.
Commercial Services: For commercial cleaning services, payment terms will be specified in the service agreement or contract. Typically, invoices will be issued on a regular basis, and payment is expected within the agreed-upon timeframe.

Cancellation Policy

Cancellations must be made within the agreed-upon time frame to avoid any cancellation fees. Please refer to your service agreement or contract for specific cancellation policies.
Refunds will be issued in accordance with our refund policy, which may vary depending on the circumstances of the cancellation or service termination.

Satisfaction Guarantee

Quality Assurance: We are dedicated to providing high-quality cleaning services that meet or exceed your expectations. If you are not satisfied with any aspect of our service, please contact us within 24 hours of the cleaning appointment to report your concerns.
Re-cleaning: Upon receiving your feedback, we will promptly assess the situation and, if necessary, schedule a re-cleaning of the affected areas at no additional cost to you. Our goal is to resolve any issues and ensure that you are completely satisfied with the results.
Feedback: We welcome your feedback and encourage you to communicate any specific preferences, concerns, or special requests you may have regarding your cleaning service. Your input helps us improve our services and tailor them to better meet your needs.
Customer Support: Our customer support team is available to assist you with any questions, concerns, or inquiries you may have regarding our services or your cleaning appointment. We are committed to providing prompt and courteous assistance to ensure your satisfaction.